Frequently Asked Questions

Q. My infusion applicator isn’t working properly, what should I do?

A. Ensure you clean the infuser properly, use an alcohol solution to wash through it as taught in training and slowly release water through the tip a number of times. If problem persists pull the infuser apart referencing the training manual and ensure each section is completely clean.

Q. A customer has bad acne and pigmentation, can I combine infusions other than just atoxelene with another serum.

A. Yes, the infusions will not be harmful to your client so depending on degree of problem use clarity and opulence once a week each, for six week, then give twice monthly infusions alternating treatments. You can tailor this between infusions to best suit your clients needs. However you can never combine two serums into the applicator pot. In saying ‘combining infusions’ we mean doing consecutive infusions on the same client.

Q. Why do Plastic Surgeons and Dermatologists use Intraceuticals in their protocols?

A. Our physician accounts use the Rejuvenate Infusion on laser ablated skin (non-intact skin) for skin recovery purposes. The Rejuvenate Infusion is often recommended by physicians as a calming, cooling skin treatment post Fraxel, post IPL, or 5-7 days after a deep peel treatment.

Q. Can I use Intraceuticals treatments and products if I am pregnant or lactating?

A. Cosmetics and Cosmeceuticals are not tested for reproductive toxicology and Intraceuticals has not been tested. It is a personal choice between the client and her physician if any products should be used during pregnancy. Clients should refer to physician for this answer.

Q. Is Intraceuticals tested on animals?

A. No, Intraceuticals does not test on animals nor do we support this practice.

Q. Are there any contra-indications to an Intraceuticals Infusion?

A. The modified Hyaluronic technology will enhance absorption of all ingredients applied to the skin before or after an Intraceuticals infusion. For this reason – chemical peels should not be applied immediately before an Intraceuticals Infusions. Additionally, unpredictable ingredients such as Alpha Hydroxy Acids, Retinols and Hydroquinone should not be applied immediately before or after an Intraceuticals Infusion. Ask your client to wait 24-48 hours before re-introducing AHA’s, Retinoic acid, or Hydroquinone to their home care regimen. If you are under the care of a physician for any health condition, or taking any prescribed acne treatment you should consult with them prior to any skin care treatment.

Q. Can you combine Intraceuticals lines?

A. Intraceuticals treatment lines can be combined. However never combine more than one type of serum in the applicator pot. Complete one infusion, then follow with the second one.

Rejuvenate and Atoxelene Infusion:
All the dramatic results of the skin hydrating and plumping, cell renewal and age-defying effects of the Rejuvenation Infusion combined with the visible line smoothing and anti-wrinkle effect of Atoxelene make this unparalleled treatment the ultimate in facial rejuvenation, reversing the signs of ageing in one unique dual effect infusion.

Opulence and Atoxelene Infusion:
The skin-brightening effects of the Opulence Infusion are combined with Atoxelene to deliver instant glowing results that even out skin tone, stimulate collagen production, decrease pigmentation and diminish signs of environmental damage and ageing, making this the ultimate combined treatment for toned, luminous, glowing skin.

Clarity and Atoxelene Infusion:
Clarity delivers exclusive problem prone fighting actives to the deeper layers of the skin while the natural antibacterial properties of oxygen reduce harmful bacteria. Combined with Atoxelene to smooth, plump and diminish fine lines your skin is left clear and vibrant giving you back skin confidence.

Combining Rejuvenate, Clarity and Opulence:
All infusions can be incorporated tailored to your skin type and conditions. A course will be recommended after a skin consultation.

Australia 1300 725 660 | U.S.A. 562 434 9000 | London 020 7969 2780 | Hong Kong 3184 0790 Email: info@intraceuticals.com
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